We Encourage Questions. These are some of the questions we get asked most frequently. If we missed something you're curious about, contact us. We love hearing from our customers.
In order to support multiple organizations a unique URL had to be used that represents the platform supporting the organizations. Individual domains are supported through context.
If you have attended any event on this platform in the past your email is your USERNAME. Your password needs to be reset (Recovered). Go to the LOGIN screen and click PASSWORD RECOVERY. Enter your email (USERNAME) and hit SUBMIT. An email will be sent to you with a link to RESET your password. Once you have a new password, LOGIN and complete your purchase.
You can find the schedule on this website under SCHEDULE. As we get closer to the event, the list of meetings and speakers will be posted as a PDF, that will be available as a download from the schedule page.
If you are staying at the hotel, you may purchase parking privileges that include all-day parking with in-and-out access.
If you are not staying at the hotel, or if you are a hotel guest but prefer to purchase parking separately, parking tickets will be available near registration for $9. These tickets provide all-day parking; however, they do not include in-and-out privileges. Once you exit the parking lot, your ticket is considered used, and you will need to purchase a new ticket to re-enter the parking structure.
The hotel is “pet friendly”, however, the convention meeting and events are not. Personal pets whose function is to provide comfort or emotional support DO NOT qualify as SERVICE ANIMALS under the Americans with Disabilities Act and should be left at home or in your hotel room.
No. We are sorry we do not allow any individuals / vendors the opportunity to sell products or services at this event. Central Office and Al-Anon does sell books, etc. in the Registration Area.
Lost and Found items should be taken to or picked up at the South Bay Roundup Registration desk or the the Hotel Check-in desk.
Speaker recordings will be available online or on-site on CD, Flash Drive or Download through SOUND SOLUTIONS RECORDING
(877)893-2777 or
www.soundsolutionsrecording.com
When you register this year you will automatically be added to the list to receive emails regarding registration opening and other convention related announcements.
If you do not provide an email, you will not receive a receipt for your registration or be on the email list.
If you do not want the convention announcements, you can edit your profile and disable receiving newsletters.
On the main page of your convention, look for the "Registration / Store" button. Make sure you are logged into the platform to register. Click this button to view the available events on the product page. Add the event(s) you wish to attend to your shopping cart. Once you’ve selected all your desired events and products, proceed to checkout to complete your registration.
Check your email for a confirmation/receipt. You can also sign-in and view your orders in your profile to see if you purchased any items.
If you have attended any Roundup / Convention on this platform in the past, you will have an account on the platform with your email as your USERNAME. If you can not remember your password and you need to have it reset (Recovered). Go to the LOGIN screen and click PASSWORD RECOVERY. Enter your email (USERNAME) and hit SUBMIT. An email will be sent to you with a code that you will enter to create a new password. Email me if you have further questions @ mroot@squaredroot.net - Michael R.
Yes, registration is required for all attendees.
No. One registration is needed per person. All meetings are available to all attendees except as noted in the program. Ticketed events (e.g. Breakfast, Luncheon, Banquet) require an additional purchase to attend the events.
Yes. Online registration closes on August 15 and does not reopen. On-site registration opens Friday at 3 PM. It is open everyday through Sunday evening. See the program for hours.
Your badges and tickets will NOT be mailed. You can pick them up at Pre-Registration beginning Friday at 3 PM and throughout the weekend. You will receive an email confirmation/receipt for the items you purchased.