Terms and Conditions

Last updated: 04/30/2025

These Terms of Service ("Terms") govern your access to and use of RCS (Recovery Convention Software), operated by Squared Root LLC ("we", "our", "us"). By using RCS, you agree to these Terms.

1. Definitions
  • "Service" means the RCS software, including admin dashboards, attendee portals, APIs, and mobile pages.
  • "Customer" means the entity (e.g., convention organizer) licensing RCS for event management.
  • "User" includes organizers, attendees, volunteers, and other individuals who interact with the Service.
2. Account Requirements
  • Users must provide accurate registration data.
  • Account access is non-transferable.
  • Event organizers are responsible for all actions under their admin accounts.
3. License and Access

We grant you a limited, non-exclusive, non-transferable license to use RCS in accordance with these Terms.

Organizers may not:

  • Copy, resell, or sublicense the platform
  • Use RCS to violate laws or distribute harmful content
  • Circumvent access restrictions or payment systems
4. Payment and Refunds
  • All payments are processed via secure third-party processors.
  • Refunds are subject to each event’s policy, not controlled by Squared Root LLC.
  • Chargebacks may result in account suspension.
5. Platform Availability

We strive for 99.9% uptime but make no guarantees about uninterrupted access. Planned downtime or emergency maintenance may occur.

6. Intellectual Property
  • RCS software, documentation, UI/UX, and trademarks are the exclusive property of Squared Root LLC.
  • Customers retain rights to their uploaded content (e.g., event logos, flyers).
7. Termination
  • We may suspend or terminate accounts that violate these Terms or applicable law.
  • We may remove content that is fraudulent, offensive, or unsafe.
  • Inactive accounts may be deleted after prolonged inactivity or contract expiration.
8. Limitation of Liability

To the fullest extent permitted by law, Squared Root LLC shall not be liable for:

  • Lost profits or revenue
  • Data loss or corruption
  • Interruptions or outages
  • Indirect, incidental, or consequential damages

Total liability is limited to the amount paid for the Service in the preceding 12 months.

9. Indemnification

You agree to indemnify and hold harmless Squared Root LLC against claims arising from:

  • Your use of the Service
  • Content you provide
  • Violation of these Terms or applicable laws
10. Dispute Resolution

These Terms are governed by the laws of the State of California. Any disputes must be brought in the courts of Los Angeles County, CA. You waive any right to class actions.

11. Modifications

We may update these Terms at any time. Continued use of RCS after such updates constitutes acceptance of the new Terms.

12. Contact Us

If you have questions about these Terms, contact us at: